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Appointments

appointment_1Consultations are by appointment

To make an appointment, either telephone or call during our office opening times. As this is a group practice you may ask to see the doctor of your choice, however we do feel that, if possible, you should remain with the same doctor for advice or treatment of a particular condition.

It would also be appreciated if you could avoid ‘storing-up’ a lot of different problems for a single consultation, with the best will in the world it is simply not possible to do them all justice in a ten-minute appointment.

Telephone Triage 

Either a Nurse Practitioner or a Doctor may deal with telephone requests for same day appointments and some house calls on the telephone.

Urgent Appointments

If you require an urgent appointment, please try to telephone between 8.30am and 10am.  We will try to accommodate your wishes although it may not always be possible to see the doctor of your choice.

Chaperones

Chaperones are available on request. Please ask at reception, ideally at the time of making the appointment, or during the consultation.

Reception Staff

The team is responsible for making appointments, dealing with requests for repeat medication and general enquiries.  Their aim is to help in the smooth running of the practice.  They have a busy and difficult job and act on the instructions of the doctors, so please be a ‘Patient Patient’.  All information given to them is treated in confidence and they are bound by the same rules of confidentiality as the Doctors and Nurses.  The more information you are able to give them the better they will be able to assist you.

 

 
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