How To Order Repeat Prescriptions

Posted by: clairemarsh - Posted on:

How to order Repeat Prescriptions

Signing up to Patient Access

Patient Access is a 24 hour online service you can do this in your own time, day or night.

Plus, with Patient Access you can also:

  • Order repeat prescriptions.
  • Change your address details.
  • Send secure messages to your practice.
  • View your medical record securely online
  • To register for this service, you will need to come into the practice with Photo ID (passport, driving licence etc) and request your registration details for Patient Access. Once we have checked your details and you have signed our Terms & Conditions we will supply you with a letter containing your login codes and a pin.

Is my information secure?

All information that is sent to our surgery via Patient Access is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information.

Please remember to bring your photo ID when you come to the practice to register for this service as we can not activate your Patient Access account without it!

Using your NHS account

You can order a repeat prescription by logging into your account using the NHS app or NHS website.

If you’re asked to nominate a pharmacy, you can only nominate a high street pharmacy.

You’ll be able to collect your medicine in person when it’s ready. Some high street pharmacies also deliver.

Using other online services or apps

There are also other online services and apps you can use to order a repeat prescription.

Some GP online services are only available in certain areas. Ask your GP surgery which service your GP surgery uses.

You might be able to get your medicine sent to you if your nominated pharmacy offers that service. Or they might be able to let you know when it’s ready to collect.